LEGAL
Cookie Policy
Last updated: April 2026
1. Introduction
ANANA Hospitality S.A.S. de C.V. ("ANANA Homes") uses cookies and similar technologies on ananahomes.com. This Cookie Policy explains what cookies are, which ones we use, and how you can manage them. It should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your actions and preferences over time, so you do not have to re-enter them each visit. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored for a set period).
3. Cookies We Use
We group cookies into four categories based on their purpose:
Essential CookiesAlways active
These cookies are strictly necessary for the website to function. They enable core features such as language selection, security, and storing your cookie preferences. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| anana_locale | Stores your preferred language | 12 months |
| anana_cookie_consent | Records your cookie consent preferences | 12 months |
| __session | Maintains your secure session | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our site. All data collected is anonymised and used only to improve site performance and content.
| Provider | Purpose | Duration |
|---|---|---|
| Google Analytics 4 | Measures page views, traffic sources, and user journeys (anonymised) | Up to 2 years |
| Google Tag Manager | Manages analytics and marketing tags without additional code | Session |
Marketing Cookies
Marketing cookies are set by third-party advertising platforms to measure the effectiveness of our campaigns and serve relevant ads. We do not currently run paid advertising but reserve the right to do so in future.
Personalisation Cookies
These cookies remember your preferences — such as recently viewed properties or booking selections — to provide a more relevant experience across visits.
4. Third-Party Services
We work with the following third-party providers who may set cookies on your device:
- Google Analytics & Google Tag Manager (analytics) — governed by Google's Privacy Policy
- Guesty (property management) — used for booking engine integration on book.ananahomes.com
- Cloudinary (media delivery) — serves images and video assets
5. Legal Basis
We rely on your consent as the legal basis for setting non-essential cookies, in accordance with the EU ePrivacy Directive, GDPR (where applicable to European visitors), and the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). You can withdraw consent at any time by updating your preferences.
6. How to Manage Cookies
You have several ways to control cookies:
- Cookie preferences: use the "Cookie Settings" link in our footer to update your choices at any time.
- Browser settings: most browsers allow you to block or delete cookies. See your browser's help documentation for instructions.
- Opt-out tools: you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Please note that disabling certain cookies may affect site functionality — for example, the site may not remember your preferred language.
7. Contact
If you have questions about how we use cookies, please contact our data protection team at concierge@ananahomes.com
Privacy Policy
Learn how we collect, use and protect your personal data.